Overview
Your personal information
This Privacy Policy explains how S&S Coaching collects, uses and looks after personal information you give us. It applies when you use our website or contact us about coaching sessions.
What we collect
Information you provide
When you complete our booking enquiry form, call, email or message us, we may collect your name, telephone number, email address, the name and age of the player, and any details you share about availability, goals or medical needs. We only collect information that is necessary to respond to your enquiry and arrange coaching.
How we use it
Purpose of processing
- To reply to your enquiries and provide information about our services.
- To arrange, deliver and manage coaching sessions.
- To communicate with you about bookings, changes or updates.
- To improve our coaching services and customer experience.
We do not use your details for marketing unless you have asked us to.
Legal basis
Why we process your data
We process your data on the basis of consent when you submit an enquiry, and on the basis of contract when we provide coaching services to you.
Sharing
Who sees your information
We do not sell your personal information. We only share it with the coaches and staff who need it to deliver sessions, or when required by law. We do not share data with advertisers or unrelated third parties.
Storage
Keeping your data safe
We keep your information securely and only for as long as needed to respond to your enquiry, deliver coaching, or meet legal requirements. When it is no longer needed, we delete it or anonymise it.
Your rights
Access and control
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your data in certain circumstances.
- The right to restrict or object to how we use your data.
- The right to receive a copy of your data in a portable format.
To exercise any of these rights, contact us using the details below.
Cookies
Tracking and essential cookies
Our website does not use cookies to track you across the web. Essential cookies may be used to keep the site working securely. These do not identify you personally.
Updates
Changes to this policy
We may update this Privacy Policy from time to time. Please check this page for the latest version. Continued use of the site means you accept the updated policy.
Contact
Questions about privacy
If you have any questions about this Privacy Policy or how we handle your data, please contact us by telephone on 07721048503, by email at contact@snscoaching.co.uk, or through WhatsApp on +44 7721 048503. S&S Coaching is based in Rochdale and Bury, Manchester, UK.